Ethics, or the moral code by which we live and conduct business—essentially our concept of right and wrong—come from the cultural, social, political, and ethnic norms with which we were raised as children. We don't often sit down to think about our value system; rent bcuharest apartment we merely act instinctively on the basis of it. It's only when we're faced with a dilemma that appears to us to be immoral or unethical that we may consciously ask ourselves what is the correct thing to do, Harvard Business School conducted a survey of its alumni to find out what it needed to teach future business leaders.

The top responses included leadership, technology, entrepreneurship, and globalization. But the response cited most often overall was ethics, morals, and values.
Many people believe that if they follow the Golden Rule (do unto others as you would have them do unto you) they're safe from ethical dilemmas. Unfortunately, most ethical dilemmas in the business environment are complex and offer gray areas that are troubling when one attempts to apply an ethical principle. One Oregon construction company hired a subcontractor to do a $15,000 concrete job.

That particular subcontractor did not have solid bookkeeping practices and never submitted an invoice to the construction company for the work it did. The construction company could have kept quiet, but instead sent the subcontractor a copy of die plans, specifications, and names of workers on the job, and told the subcontractor how much to bill it.

The gray area here is the decision point— whether to notify the subcontractor of its failure to invoice. The construction company demonstrated its ethical values by contacting the subcontractor to ask for the invoice.

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